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Meet me, Freddie, your process-driven Virtual Assistant.

​I started Little Heart VA because I believe I can make a big difference to SME’s both in New Zealand and the rest of the world.

About me.

I'm Freddie and I have over 20 years’ experience working as an executive assistant, project manager and office manager in Europe, Asia and New Zealand across several different industries. I’m a very organised and process driven person (I love writing lists) with great project management skills. I also hold the Diploma in Xero.

Originally from Germany, I have spent the last 20-odd years living and working in New Zealand, the UK, and Singapore. I am fluent in English and German. When not working, I love spending time with my family enjoying the New Zealand outdoors, as well as spending time cooking and baking (and perfecting my cake decorating skills 😊).

​Whether you need someone on an ad-hoc basis for a few hours, or regular help with admin, contracts, payroll, invoicing, projects, I can bring a touch of German efficiency to your business.

CliftonStrengths Attributes

The CliftonStrengths assessment was designed to help identify areas people have the greatest potential for building strength. It measures recurring patterns of thought, feeling, and behaviour to uncover a unique combination of 34 strengths across four domains (Executing, Influencing, Relationship Building and Strategic Thinking).

My top five strengths all lie in the Executing domain.

People with dominant Executing themes make things happen.

 To find out more, please click here.

Belief

Unchanging core values. Out of these values emerges a defined purpose.

Achiever

Hard working with a great deal of stamina. They take immense satisfaction in being busy and productive

Consistency

Keenly aware of the need to treat people the same. They crave stable routines and clear rules and procedures.

Discipline

People enjoy routine and structure. Their world is best described by the order they create.

Responsibility

Psychological ownership of what they say they will do. Committed to stable values such as honesty and loyalty.

"She made a huge difference to the organisation - and her impact is still felt today."

Simon MacKenzie
- Bridge Partnership

"She has amazing 
attention to detail, great follow up and output management."

Debbie Martindale
- Martindale Consulting

"Her approach
is flexible and practical
whilst still delivering on detail."

Tim Capill
- Stanley Healthcare

Not sure what a Virtual Assistant is, or how it works?

Check out these FAQ's.

What is a Virtual Assistant?

A Virtual Assistant is a self-employed professional who provides administrative, technical, or creative assistance to clients from a remote location. Virtual Assistants use various communication technologies, such as email, phone, and video conferencing, to perform tasks and collaborate with clients.

How can a Virtual Assistant help me with my business tasks?

Virtual assistants can help with a wide range of tasks, including administrative support, social media management, email management, data entry, research, scheduling, travel booking, customer service, bookkeeping, and more. They can help you save time, increase productivity, and focus on what matters most to you.

How do I communicate with my Virtual Assistant?

You can communicate with your Virtual Assistant using a variety of tools, such as email, instant messaging, video conferencing, and project management software. It's important to establish clear communication guidelines and expectations from the outset, to ensure that you and your virtual assistant are on the same page.

What qualifications and skills should I look for in a Virtual Assistant?

The qualifications and skills you should look for in a Virtual Assistant depend on your specific needs and the tasks you want them to perform. However, some general qualities to look for include excellent communication skills, organisational skills, attention to detail, time management skills, and proficiency in relevant software tools.

What are the typical tasks that Virtual Assistants perform?

The typical tasks that virtual assistants perform vary depending on the client's needs and preferences. Some common tasks include managing email, scheduling appointments, managing social media accounts, conducting research, data entry, bookkeeping, and customer service.

You can find out more about what Little Heart VA offers here.

How do Virtual Assistants ensure data privacy and security?

Virtual Assistants take data privacy and security very seriously, and use various measures to protect their clients' confidential information. These measures may include using secure communication channels, using password-protected devices, using secure cloud storage solutions, and signing confidentiality agreements.

How much does it cost to hire a Virtual Assistant?

The cost of hiring a Virtual Assistant varies depending on factors such as their level of experience, the complexity of the tasks you need them to perform, and the number of hours per week you require their services. Virtual Assistants may charge by the hour, by project, or by retainer.

You can check out Little Heart VA's pricing here.

Overwhelmed by admin?

Book a call today to find out how I can help you overcome that wall of admin.